"My continuing goal is to earn and re-earn the goodwill, trust and confidence of my customers. Technology on luxury automobiles can be overwhelming to some people. When I sell a new Lexus I offer a "re-delivery" to go over such items as navigation and Bluetooth.
Many times, I go to a customer's home on my own time to re-familiarize them with the operation of their new vehicle. Lexus is the best manufacturer in the world. I believe this and my customers believe this, which is why they come back to purchase from me again and again.
I have been with Lexus of Seattle since 1990 and my customers feel comfortable with someone they know will be here to take care of them."
*Master Certified, Senior Certified, and Certified are professional designations for Lexus Associates. Please ask our Associates about their accomplishments.