You never really know what you’re gonna get with the whole “buying a car from a dealership experience” - but unfortunately the stereo types are often true. However this time, they weren’t.. - I’ve bought lots of cars from a lot of different places and the guy who helped me find the right car for me was Chris Talamantez. He worked with the used car manager Matt and they both went over and above for me to leave feeling taken care of and prepared with everything needed in buying a vehicle. Not to mention, they gave me ...
i have good service from seller, he is a good man, he is friendly, Mr. Patrick Conklin very nice person and easy to do business
We had an issue with the salesman and lot associate but the General Sales manager made things right. They went above and beyond my expectations.
Excellent service! Jim Matson in the service department was great to work with. C. Samuelson took an awesome video inspection of my car. Service was done earlier than expected, awesome!
Lexus of Seattle very lucky to have Mr. Wayne Yonke as a sale person. He is the best of the best sale person I have never seen before. Very nice person and easy to do business with. No words can describe how good he is. I’m 100% satisfied and recommend buyer come see him if you want a good deal.
Considering Covid 19, service was still great, Ken and Jim compensated the detailing part of my car by a brief but great personable conversation. It was friendly and made me feel welcomed and part of the Lexus experience. I had a co-worker that just purchased a Lexus there and told them he needs to service his car there, as well. He will not regret it.
Very courteous and helpful, returned car spotless and shiny Educated user on various aspects of the car and operation , maintance tips . Set up blue tooth for phone.
On the drive home from having Lexus of Seattle replace my power steering rack and pinon assembly, I could really tell how tighter the steering felt and how well it tracked straight down the road. Felt and handled like new! I'm completely satisfied! I'm a long-time customer, 18 years, and Lexus of Seattle is the only place I take my 2005 ES for service. I even buy my tires there! My wife drives a 2017 RX, her first Lexus (as a skier she drove Volvos for years) and now understands why I am so loyal to Lexus of Seattle.
Both Sean and Wayne were very helpful in getting me my new car. Wayne helped accommodate some needs for extra accessories, and Sean went the extra mile in getting the car ready for me to take home while they were down a team member. All-in-all, between the two of them I was able to find, test-drive, purchase, and drive off in a great car in a single afternoon. Also, highly suggest the Lexus Certified Pre-Owned vehicles. Got mine w/ only 20k miles on it, no accident/damage history, 25k less than original MSRP, 2 years of free service, and extended Lexus ...
Experience was great. It’s my second car from them and I love their customer service! The loner car program saves me so much time
My wife and I had a truly wonderful experience at Lexus of Seattle. Our salesman Ran was wonderful. He answered all our questions about their cars, explained the pros and cons of buying vs leasing and helped us choose the perfect vehicle for us. He is a true professional
I decided to get Lexus for my car hunting and Patrick was very helpful and knowledgeable to get me the car how I wanted. He was not pushy at all that gave me no pressure feeling unlike other car sales person. I will definitely recommend him to my family and friends.
I JUST LIKE THE SERVICES WHO DID WITH MY VISITED & BOUGHT CAR. AND I WILL REFER MORE TO PEOPLE I KNOW ABOUT THIS SALESMAN & SERVICES.
We purchased 2018 Lexus RX 350. The customer service was very excellent and we would recommended this dealership to my friends and family. Thank you.
Earl Dennis and Mirza Ustovic made my buying process the best I have every experienced. I could not be any more happy with the service I received from Lexus of Seattle and it staff. THANKK YOU!
Friendly and helpful service. The salesperson was able to answer all of our questions. We also love the service after our car was purchased! I would recommend this dealership to any of my friends.
I went to Lexus of Seattle in Lynnwood and purchased a Lexus ES350.Best service, great price. Everyone was friendly and helpful making my purchasing experience pleasant.
Everyone was friendly and helpful making my purchasing experience pleasant. They answered my questions promptly and facilitated my purchase process effectively and efficiently. Great staff
After considering a Cadillac Escalade and a Mercedes 450, I went to Lexus of Seattle in Lynnwood and purchased a Lexus LX570. Not only was the vehicle heads & shoulders better than the other two under consideration, but, the sales team was a pleasure to work with. No high pressure tactics, just friendly knowledgeable interaction
Went looking for what was available and walked out with a RX 350. Wayne assisted in this adventure. Having had a Lexus in the past I knew these are dependable cars, problem was deciding on what was most appropriated for me. Wayne was patient and most helpful. Only concern I had since on a schedule it was a timely process. I am thrilled with my new car! Thank you Wayne!
My wife and I just purchased a RX350 from Pauline at Lexus of Seattle (our second purchase from her). I checked with all Washington State Lexus dealers but we got a good deal and excellent service at Lexus of Seattle. There wasn't enough of an advantage from the other dealers to purchase there. We appreciated that no one was pushy or provided pressure during the purchasing process.
I did trade in of my previous vehicle they offered me a good price and good deal in general.im very happy with my new ride.thank you. Bono and Mirza were very helpful and professional!
The staff there are very helpful and responsive. They offered me a good deal as well as great service. Andy is very helpful all the time, all the other staff members are willing to help you experience the best of Lexus!
I dealt with Pauline for several days via email regarding the vehicle I was interested in as I live approximately 90 miles away. This is my third RX350 and second from this dealership. Pauline was absolutely outstanding in answering all my questions and explaining all the details of the transaction from beginning to end. Although I am familiar with the features of an RX350 that are several new ones that Trevor took the time to explain all the new features and wanted to make sure that I was fully satisfied in my understanding of them. Outstanding employees and outstanding dealership.
Pauline Ushigusa was very pleasant; she is outstanding. Every one at this Lexus dealer was friendly, thorough and professional. Last Monday was stress free transaction. This is the second Lexus I had purchased at this same Lexus dealership..
Very fast and making sure everything is right. I was pressed for time and going to work the same day, they handle everything smoothly. They showed me the vehicle and did a test drive, it turned out to be what I wanted. Very happy with the experience. Helpful staff, knowledgeable, and very attentive to customers. If I knew someone looking for a Lexus, I would definitely point them here. No issues with car buying process.
We had a nice experience with our sales person. Great price on the car. Love that it is low key. Easy to do the paperwork and drive out with my new RX 450h.
Great deal!!! And fast!!! Wonderful service!!! Highly recommend lexus of Seattle. Steven Oh was our salesman and he did a great job. If you go in I highly recommend steven oh. He did not waste my time!!!
I traded in my old SUV and leased a new one here. Best car buying experience ever in my long life! Everyone I worked with was terrific. The car is awesome. Highly recommend this dealership...
This was my third LEXUS purchased form LEXUS of Seattle. Very positive, professional interaction with Wayne Yonke in discussing alternatives and settling on a price. Vi Pham Finance Manager, was especially informative and responsive in completing the paperwork.
This is our third Lexus that we've purchased from Lexus of Seattle. They must be doing something right! Bano did a great job of explaining the features.
Great service from start to finish, helped determine our needs and found a great car for us, would recommend. We had a great experience and felt very happy with the information and care provided to us.
Roger provided excellent customer service. He was cordial and his professionalism impressed me. I will aks for him next time I am at Lexus of Seattle. Way to go, Roger
Roger Borrego is his name and he won my business. Part of my great experience was the car I found. I'll always remember the customer service I received from Roger. It was short and sweet without any pressure to buy. Very informative and a really stress free buying experience. The car was showroom ready on the day and time we agreed upon and off I drove. Thank you Roger!
I was searching for a car for 3 months and I explored all makes. Since 2001 I have only owned a Lexus, and every time I visited a different car maker I kept revisiting th same question; “once this car hits 30,000 miles am I going to be able to afford to maintain it?”. Each time I came to the same conclusion, my best bet was sticking with Lexus! Roger was extremely helpful, low pressure and knowledgeable — most importantly, he was patient. Every time the model with the options I wanted came in a stock Roger would send me a text or email ...
Where do I start! From the thoughtful engagement in Service with Jim Matson to the expert guidance through the Sales process with Roger Borrego and the eventual seemless closing with Vi Pham in Finance - this entire experience was wonderful. It is exactly what one would expect when dealing with Lexus of Seattle. I came into the dealership with a Lexus GS300 and walked away with a Lexus RX350 and could not be happier. If you are seeking to purchase a car in this segment, stop by Lexus of SEATTLE and ask for Roger Borrego!
Roger was very personable, and overall pleasant to work with. Felt like a friend from the beginning. Treated my wife and son very kind too.
Andy Hu is very helpful to provide valuable suggestions. He is very patient to answer all our questions. He also helped us an unexpected thing . One of my tire was flat for unknown reason in lynnwood Lexus dealership parking lot. He helped us to fix it during the process of buying car. He also sent us to the nearest bank to get the casher check. Before we went to his office, he kept touching with us and adjusted our appointment to a convenient time. Most important, He gave us a good deal. He is a very friendly and interested hard ...
From sales to financing it was a smooth process. Angie in financing was also great. Thank you all so much. We are very pleased with our car and this dearlership.
Had a great purchasing experience at Lexus of Seattle. Purchased a 2007 IS250 that I am very happy with. Roger Borrego was very kind and courteous and made the process easy.
Great sales experience as we had done our research and were ready to purchase. We negotiated all sales terms via text, email and phone, and all the paperwork was ready for us to take possession on a Saturday because who wants to spend all day in a car dealership?! We’ve purchased a Chrysler, Honda, BMW and now a Lexus and overall our buying experience with Lexus was slightly better than BMW of Seattle! Keep it up Lexus of Seattle!
I have usually bought a new car every 5 years, and I have to say this experience was the best I have ever had thanks to Roger Borrego and everyone I came into contact with, especially Vi and Dan. I feel Roger was professional, considerate, and honest. He made what is usually an extremely stressful process actually pleasant and “seamless”. He took the time to really listen to me and, as a result, we found exactly what I was looking for, and more! I would definitely recommend Roger and Lexus of Seattle to anyone looking for their new dream car, like ...
This is our second purchase at this dealership. My wife and I had a very pleasant experience discussing and closing on a new car purchase. Roger was very helpful and solicitous of our considerations. Melissa gave a very thorough familiarization with the many technical issues on the new car. A great buying experience at the dealership conducted by very professional staff.
Buying a car at Lexus of Seattle in Lynnwood was as easy as it could possibly be. Roger, and the rest of the staff, couldn't have been more helpful or attentive. If you are looking for a new or used car, be sure to check out Lexus of Lynnwood, we recommend them highly!
Roger made my expereice at Lexus of Seattle easy and straightforward! I was able to drive off the lot in the exact car I was looking for. I would definitely buy from him again. The dealership also had great customer service, and everyone was very friendly.
Had a lovely experience with Lexus of Lynnwood. Roger in particular was really helpful with finding us the right car with our desired specs at the right price. Would go here again for our next car.
We came in late to test drive a ES350. We were leaving town the next day. Roger made the purchase easy. They kept the car over the weekend to fix a small issue. They went above and beyond taking care of another issue (failed window tint) that we weren’t even aware of. This purchase was our 2nd with a roger. Jon in Service is also top notch and a true professional.
Roger was great to work with - he was straightforward , patient and knowledgeable. We could not be happier with our purchase and he made the process hassle free!
Roger was great to work with. He fought hard for us and truly made our car buying experience truly wonderful. My wife could not be any happier eith our new Lexus!
Roger Borrego was awesome to work with. He was professional and friendly while working with me to meet my target price for the car I drove out last night! The entire team ( Melissa, Vi, many others )at Lexus of Seattle did a great job to patiently answer all questions, making the buying experience very luxurious! Thank you !
I had to purchase a vehicle after having a total loss on my prior vehicle. I really appreciated all the help and patience from Roger and Wayne making the process less painful. The entire staff at Lexus of Seattle did an outstanding job with helping me through my situation and getting me in a new car. Thanks again!
I purchased our second Linux during this visit to Lexus of Seattle. Roger Borrego made the experience pleasant and stress-free. I've completely satisfied with the car and with the sales experience.
We recently purchase a Lexus NX 300 from Roger Borrego, it was a pleasant experience considering my whole family came and bombarding his whole office. I will definitley go back to Lexus of Seattle for my next vehicle and highly recommend Roger for any of your needs.
I came on Saturday and It was a busy day but it went pretty smooth and had a good experience as always. Highly recommended to my friends.
I bought a Lexus GX 460 in the last week. Contacting Steven OH was extremely easy (especially considering to delivery the other car for 2 to 3 hours away). Continuing excellent customer service seamlessly. He had everything already set up for a smooth transaction with car financing etc. which it saved lots of my time. Thank you so much all your the tremendous customer service and the other staff's help as well. Jane.
I was on an extremely tight schedule. They helped me get the vehicle ready and delivered on time. Very hospitable, kind and customer friendly. They opened he dealership 1 hour before the start time to get me started early in the day and get out on time. Had the exact vehicle I wanted, at the best price. Highly recommended.
This was a very rewarding buy and the service is excellent for prepping the car for purchase. Earl Dennis was my salesman and he was very good at explaining all and created an atmosphere of trust. Gabe was his sales manager and helped me to get exactly the car I wanted and the features as well.
Roger and Wayne were great to work with! Thank you Mr. Wilson Appreciate your patience and pricing. I love my Lexus NX and appreciate your helpfulness!
Roger was so patient with me, answered questions (sometimes twice), and allowed sufficient time to make confident decisions and leave feeling like I did the right thing for me. Excellent experience. I look forward to repeating this experience in around 4 years.
The efforts and time put in to recommending and locating the appropriate vehicle for my needs was impressive and greatly appreciated. The new NX300h I purchased is a perfect vehicle for me and I absolutely love it in every way. Roger Borrego did an outstanding job in making this a very positive, memorable and grateful experience. I have already recommended him and Lexus of Seattle to some friends and will continue to praise all of the staff at this excellent dealership. This is my third Lexus purchased from this fine facility and each experience has been progressively noteworthy and ...
Had a great experience with these folks. Roger was so easy to work with and let us take our time browsing. No hard pressure sales pitches. Everyone at this dealership is professional and friendly. Even served lattes! Dan took great care to make sure we understood all the bells and whistles in our new navigational system.
We are so happy with our new RX 350! Roger Borrego made shopping and deciding on a new Lexus very easy. Roger was very attentive to our personal wants/needs and guided us in the right direction. His guidance on financing the vehicle made everything very simple and straight forward. The Lexus Team is there to answer any questions and offer advice. Personable and professional folks at Lexus of Seattle. I would recommend having Roger show you all the options to become a Lexus driver.
Trent was very personable and helpful to get the perfect new car for me. He and the whole team at Lexus of Seattle made the whole purchasing process stress free. Would definitely recommend purchasing at Lexus of Seattle.
Roger listened well as I explained what I wanted. Thanks to his guidance, I ended up with a previously owned NX which suits my needs exactly.
Roger was extremely helpful and knowledgeable. Love my new car. Great shopping experience with Roger and Dan the IT adivisor was extremely helpful. I would buy from them again
Thank you to Matt Bartkowski for a wonderful buying experience at Lexus of Seattle. No pressure. Not much enjoying talking to the their “manager”, but I guess it just how it work, they need someone to play bad guy. but the overall experience is still good.
We were very pleased with our experience at Lexus of Seattle. The entire staff is very professional. We bought a used RX350. This was our second purchase from Lexus of Seattle. Our sales agent Roger Borrego was great. He listened to our needs and provided us with several options. He was not at all aggressive. Roger has a very easy going approach that instills trust and confidence. The manager Gabe Gallegos gave us a very fair deal on our trade-in. Roger was very attentive to detail and "went the extra mile" to ensure we were happy customers. We ...
I bought a new Lexus NX from lexus of Seattle And was very pleased with the whole experience and staff. They made sure to get me a great deal and work it out to something I could handle. Roger Borrego is a great person to work with and really focused on doing what makes you happy.
I went to Lexus of Seattle to trad my car , ROGER with his excellent experiences did that for me . He was very helpful with us to finalize the deal. Thanks for you ROGER
We went to lexus of Seattle to shop for a vehicle and our salesperson Roger Borrego was very helpful in helping us select a vehicle that meets our needs. We highly recommend going to lexus of Seattle and asked for Roger Borrego for a great shopping experience. Bob and Vicky.
Thank you, Roger, for our two excellent experiences in buying our RX 350 and GX 460 Lexus vehicles. We continue to be very impressed with our vehicles and the courteous and attentiveness that you continue to provide. Thank you for your professionalism. We will be long time customers.
I went in for work on my old RX and came out with a new used vehicle. I wasn't expecting to purchase a new used car but mine was hitting its limit at 200,000 miles. Adam in service introduce me to Pauline in Sales and the whole experience was easy, painless and actually quite fun. Even my daughter who came in said "man these people are nice" I couldn't agree more and I LOVE my new car. thanks all
Thank you Roger for making my NX purchase Effortless, Excellent and Efficient. As a busy professional I appreciate someone who respects my time and is direct in a business deal. I equate Lexus as classy and Roger has a sales style that works with your brand. This is my second Lexus and I wouldn't buy another brand ever!
Roger was enjoyable to work with and is very knowledgeable about his produce. He took the time to find us a vechicle that was the right fit. We love our new Lexus. Thanks Roger!
We enjoyed working with Roger. He was friendly and helpful throughout our experience. The sales process was open and straightforward. No high-pressure tactics. We felt like we walked away with a fair price, and would shop at Lexus of Seattle again.
We went in to just look and ended up buying. Roger is very helpful and knowledgeable about his product. We love our Lexus! Melissa was great too!!
Roger Borrego was an absolute gem working with. Not only his friendliness,but his honesty made an impression on me. I bought a new Lexus from the same dealership in 2009 and that also was a good experience, but I have to say that Roger was extra special. Thanks Roger Frank
Roger is a really nice, laid back, low pressure kind of guy, who put me totally at ease during the car buying process at Lexus. He is very knowledgeable and calm and I dare say that it was because of his demeanor and easy manner that I did buy a Lexus!
Roger Borrego is very open and honest. He is very patient, friendly, courteous, All people around are nice and polite, and ... great service! Highly recommend Roger from Lexus of Seattle.
We felt we were treated very good and Roger couldn’t have been more helpful in the purchase of our new car. He was very helpful when my wife drove the car.
We came to Lexus because we had previously bought a car from this dealership 8 months ago. After I was in an accident which totaled my CT 200h, I really wanted to stick with the same model. Roger Borrego immediately started helping us, by asking us what we wanted and listed out what they had in stock. What was best was that he talked to us like a "normal person" and not a salesman. He was also kind as well as empathetic regarding my accident. He was GREAT and I would highly recommend him to ANYONE!! Thank you Roger!!
We walked into the dealership for a quick test drive and ended up buying the vehicle in an hour. Very smooth buying experience. Roger was very helpful and got us a decent price without much haggling. No pressure on any add on.
We initially spoke with Gabe Gallegos concerning a new SUV. Gabe introduced us to Roger Borrego who ended up being our salesperson. Roger worked with us and found the exact RX 350 F Sport we wanted. After some intense "haggling" we were happy with our deal. Vi Pham, the finance person was easy to work with us and did not pressure us to buy any additional add ons. Meissa Tracy explained all of the features of the new vehicle which we forgot most of. Had to call her back to activate the Sirius radio. David Watson in parts replaced ...
Thanks for making a potentially bad situation a good one, appreciate your help getting the situation and the transaction straight and thank you to Mr. Losic. Very good service.
We highly recommend Roger Borrego from Lexus of Seattle. Very friendly and great service! The whole buying process went smoothly and they were very accommodating. Roger was kind and courteous and we found exactly what we wanted!
Very nice people all around. They treat you with a lot of respect regardless of how you dressed. you can trust the sale person there. very open and honest. It is a good place to buy your new car.
We are lucky to have Lisa Borrego as our salesperson. Our new Lexus NX300 purchase was executed very professionally. Lisa never fell short in answering our important questions otherwise she seeked for additional technical advice from the experts until she finds us satisfied. Her answers to our questions were very important basis for our selection. Acquisition of out target new vehicle must meet our daily need requirements. Lisa’s knowledge and suggestions on the vehicle satisfied our inquisitions if not all. Our decision to buy came easy. Our stressfree, down-to-earth salesperson has a convincing honest personality. We named our price ...
My husband and I worked with Wayne Yonke. He could not have been nicer. He was the perfect fit for us. We wanted an experienced salesperson and someone who could find us the perfect used car to replace our old Lexus. Not only did he have a car we really liked but went out of the way to get the new mats and all of the manuals we needed. We never felt pressured. And, even though we were not buying a NEW car we still felt he was giving us perfect service. He was fun to work with, too. Thanks ...
I was so unhappy with Lexus of Fife so I went to Lexus of Seattle and I believed that I made the right choice. Steve Oh, the sales rep was really nice and would do anything to help me when I want to purchase a new car. Best experience ever!
This was our second experience with buying a Lexus at this dealerahip. Roger was concerned that we purchased exactly what we wanted. After showing us all the options and driving them, he helped us make the decision that was right for us. No pressure, he was courteous, patient and understanding. Buying a car is not usually something I look forward to. Thank you Roger for making this experience a good one.
This dealership was topnotch. I went there to check the price of Lexus, but end up buying a brand new Lexus Rx 350. Wayne was never pushy and he make sure everything was set up and worked properly. I would highly recommend Wayne Yonke.
Roger was pleasant, efficient and did a good job of follow-up after the car sale was complete. I would highly recommend working with Roger for new or used car needs at Lexus Seattle.
We started our purchasing experience not knowing which car to buy. It took different test drives. We needed time and they gave it to us. But, I had a window of 2 hours to buy in once we decided and Chris worked fast and hard to make that happen in a record time. They let us deliver without the presentation that they normally give to make sure we understand the car. We have scheduled that for another day. This dealership has been great for our family. My dad of 87 bought his RX last year and has been very pleased. Now our ...
Roger Borrego was very helpful, responsive, and conscientious. He showed us vehicles at the dealership that were responsive to my interest; helped me make a deal for one that was due to arrive in a few days; walked we through the sales process efficiently; and kept me informed through each stage of the process.
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