I came here after having a horrible experience at another dealership. I was assisted by Mark and to say the least, my experience was amazing. I was treated well by every single person at Lexus and just want to say thank you again! I love my car and highly recommend this dealership!
We had a wonderful experience buying our new car there. Our salesperson was Sara, very knowledgeable and sweet person who helped us to choose our family car. The management was very helpful in resolving some issues that we had. We were happy with a good deal we received. Especially we wanted to thank Paul, the financial advisor/ salesman who was extremely professional, respectful, honest and who helped us to make the right decision in regards of extended warranty on our car. We will be definitely recommending this dealership to our friends and relatives.
I’ve been to Lexus of Seattle a couple of times for regular maintenance on my 09 IS 250 & this location is always prompt, efficient and overall great customer service. A special thanks to Alan for being so helpful!
We had a great experience buying New LX570, professional friendly staff, great costumer service. Thanks Lexus of Seattle.
We had a great experience shopping for our car at This dealer. Everyone is so nice and professional especially sale man Christopher Talamantez!
I'm terrified of dealerships because I'm a very timid person, and they always seem to make me uncomfortable with their pushiness and tactics. Earl made me feel comfortable and safe regarding my purchase and, after telling him I didn't want anything extra, he let it be and just helped me thru the car buying process. And he got me hot choccy. You go, Earl! Paul was my finance assistant guy, he gave me a lower rate than what I got at NFCU. He made the process easy and straightforward. Everyone in the dealership was nice overall.. I would go in ...
I have never been anything but completely Satisfied with my service here. My last visit this weekend was with service agent Alan Tandy and he was polite and professional. He gave me honest and thorough advice. I recommend the service center here. They always take care of my HS250, my factory recalls. Great job.
They absolutely refused to program a keyfob for me. They gave me a look of disgust when I asked if they knew any places that would do it instead. It's a shame because the car has been really great to me. Guess this will be the last time I buy any Lexus or Toyota brand product. Ugh... AVOID THEIR SERVICE DEPARTMENT AT ALL COSTS.Edit: They have since then contacted me and righted what had been done. Thanks to Kevin for getting in contact with me and helping me out.
Last summer I test drove several new SUVs, and walked into Lexus of Seattle and immediately felt very welcome. Mirza Memic (my sales guy) was very knowledgeable and very friendly to deal with. Over the summer, I test drove with Mirza 4 RXs, and finally ended up ordering a 2020 Rx 450h. Earlier this week, we took delivery and could not be happier. The dealership is outstanding to work with, starting with the receptionist. Mirza Memic is the consummate professional and I would highly recommend him to anyone wanting to see what the Lexus product line is all about. I have to ...
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